PhotosbyHutch | FAQ


Are photos further processed and/or adjusted prior to shipping?

Online image are just rough samples and have not been fully prepared for deliver. Prior to fulfilling and order each imageis individually checked for exposure, color adjustment and appropriate sizing. Easily removed minor distracting elements are often take out.

Can photos be further customized or touched up?

Generally, yes.  Email or call (805) 390-5371 PRIOR placing your order. Simple changes can be made for little or no cost.  Prices will be quoted on an individual bases for more complex image editing.

Will my images be delivered in the same sequence as I ordered them?

Unfortunately, this cannot be guaranteed.  All processing is done by an professional lab and images may be randomly packaged.

Are other image sizes and/or media available?

Yes, just call or email special requests, including:

Canvas Wraps
Metallic Prints
Other sizes up to 30x40"
Note cards, post cads, etc.
Shirts and novelty items

How long does it take to fulfill an order

Generally, two to four days.  Final editing and uploading is usually done within two days from receipt of the order. Allow another one or two days for lab processing and shipping.

What are custom headers and footers and how do I order?

A custom header or footer is text you can have placed at the top or bottom of enlargements. There is no cost for basic headers and/or footers.  Prior to final checkout our are asked to input the text of your choice.  Prior to uploading for shipping I will usually send a proof to insure correct spelling and format.

What if I receive and image with bad exposure or other problems?

30 Day Money Back Guarantee.  If you are not completely satisfied with any item purchased, you can return it within 30 says for a full refund of the product purchase price.  

Can I pick up my order locally to avoid shipping charges?

Processing and printing is done out of our area and cannot be delivered locally.

Are you available for other photo assignments?, parties, enviornmental protraiture, product, real estate/architectural and more.

What Equipment to you use?

Photos are taken with professional Canon equipment...

Canon 5D Mk III and 7D bodies

Canon 50mm f/1.4

Canon 85mm f/1.8

Canon 100mm f/2.8 L Macro

Canon 16-35mm f/2.8 II L

Canon 10-22mm

Canon 24-105mm L

Canon 28-70 f/2.8 L

Canon 70-200mm f/2.8 L IS

Canon 580 EX II Speedlights

Varios scrims, light modifiers, backdrops